Privacy Policy

Last updated: October 2025

At Five Point 5 Skinhouse, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or engage with our services.

1. Information We Collect

We may collect the following information when you interact with us:

  • Personal information (such as your name, email address, and phone number) when you complete a contact form or booking enquiry.

  • Information provided during consultations or service bookings.

  • Website usage data through cookies or analytics tools (such as Google Analytics) to help us improve user experience.

2. How We Use Your Information

Your information is collected and used to:

  • Respond to your enquiries or booking requests.

  • Provide you with information about treatments, services, or special offers (only if you have opted in).

  • Improve our website and service offerings.

  • Comply with legal obligations and ensure secure service delivery.

3. How We Protect Your Information

We take appropriate technical and organisational measures to safeguard your personal data against loss, misuse, or unauthorised access.

4. Sharing of Information

We do not sell, rent, or trade your personal information.
We may share limited information only when necessary to:

  • Process bookings or payments securely.

  • Comply with legal or regulatory obligations.

5. Cookies

Our website uses cookies to enhance your browsing experience and analyse website traffic. You may disable cookies through your browser settings, but this may limit certain website functionality.

6. Your Rights

Under South Africa’s POPI Act, you have the right to:

  • Request access to the personal information we hold about you.

  • Ask for corrections or deletion of inaccurate information.

  • Withdraw consent to receive marketing communications at any time.

To exercise these rights, please contact us at: hello@fivepoint5.co.za

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.